Host Concepts™ is an all-inclusive restaurant app that optimizes front-of-house operations and guest management. Easily optimize table turnover, manage waitlists, track reservations, and interact with staff and guests via text or JTECH pagers – all from one single app.
Host Concepts’ Solutions Include:
- GUEST SMS TEXTING: Text guests a reservation reminder 24 hours in advance and send texts when their table is ready.
- TAP-AHEAD™ SEATING: Add a TAP-AHEAD™ link to your website or mobile app to enable guests to conveniently add themselves to your waitlist.
- RESERVATIONS: Accept reservations on your website, and then use at-a-glance auditing of guests seated, wait times, cancellations and more.
- TABLE TRACKING: Easily update table status and availability to seat guests quickly for an optimal guest experience.
- HOTSCHEDULES INTEGRATION: Pull in HotSchedules for employee work schedule visibility.
- TABLE ASSIGNMENT: Quickly assign servers to sections, pre-plan staff shifts, track server rotation and view table history.